Emergency Care

Please call us at Prime Orthodontics (757) 79ORTHO as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office – by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired.

The following orthodontic emergencies and their treatments are listed in the order of the least severe to the most severe. Only the most severe emergencies may require immediate attention by an orthodontist. The majority of these are easily treated with a follow up with our office.

Food Caught Between Teeth

This is not an emergency, but can be a little uncomfortable or embarrassing for the braces-wearing patient. It is easily fixed with a piece of dental floss. Try tying a small knot in the middle of the floss to help remove the food, or use an interproximal brush or toothpick to dislodge food caught between the teeth and braces.

Discomfort

It’s normal for a patient to have discomfort for a day or two after braces or retainers are adjusted. But it can make eating uncomfortable. If your teeth are sore, stick to soft foods and rinse your mouth with warm salt water.

Mouth Sores

Some patients are susceptible to mouth sores. While braces do not cause them, they may be exacerbated by an irritation from braces. One or several areas of ulceration of the cheeks, lips or tongue may appear. This is not an emergency, but may be uncomfortable. To relieve discomfort apply a small amount of topical anesthetic like Ora-Gel directly to the ulcerated surface using a cotton swab.

Irritation of the Lips or Cheeks

Sometimes new braces can be irritating to the mouth, especially when the patient is eating. A small amount of non-medical relief wax makes an excellent buffer between the metal and mouth. Simply break off a small piece and roll it into a ball the size of a small pea. Flatten the ball and place it completely over the area of the braces causing irritation.

Protruding Wire

Occasionally, the end of a wire will work itself out of place and irritate the cheeks. Use a Q-tip or pencil eraser to push the wire so that it is flat against the tooth. If the wire cannot be moved into a comfortable position, cover it with relief wax. Please call our office to make us aware of the issue.

Loose Brackets, Wires or Bands

If the braces have come loose in any way, please notify our office to determine next steps. Brackets are the parts of braces attached to the teeth with special adhesive. They are usually positioned in the center of each tooth. If the loose bracket has rotated on the wire and is sticking out and the patient cannot immediately be taken to the orthodontist, you can temporarily fix to alleviate discomfort and prevent further damage. But take care to prevent swallowing or other injury.

To put the bracket back in place, use sterile tweezers to slide the bracket along the wire until it is between two teeth. Rotate the bracket back to the proper position, then slide it back to the center of the tooth.

Piece of Appliance is Swallowed

This is rare but when it does happen, it can be fairly alarming to the patient. Remain calm. If the patient is coughing excessively or having difficulty breathing, the piece could have been aspirated. If you are able to see the piece, you may carefully attempt to remove it. Do not attempt if you could cause harm.

If appropriate under the circumstances, examine the patient’s braces for problems that may result from the missing piece, such as looseness or irritation and treat as specified above.

If you are unable to see the piece and believe may have been aspirated, notify the orthodontist immediately and seek medical attention.

Source: AAO

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My boys love going to the dentist, Dr. Bobby and all of his staff at the Williamsburg office are amazing!

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Small BIG practice. They have several offices but they focus on the little things that small practices have and big don't. Like on-time appointments and taking time with little kids that panic. Have always impressed me.

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Dr Bobby and his staff are wonderful. They were so patient with my 2 year old who has sensory issues!

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Dr.Bobby and Dr.Kari are amazing with my kids! We love y'all!!

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My kids were once terrified of dentists until we found Dr.Bobby. He is awesome with children and so patient. My kids actually like going to the dentist now.

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Our Locations

Chesapeake

(757) 547-2134

1933 Edwin Drive
Chesapeake, VA 23322

Hampton

(757) 838-0800

2113 Hartford Road
Hampton, VA 23666

Newport News

(757) 240-5711

580 City Center Blvd
Newport News, VA 23606

Portsmouth

(757) 397-9801

446 Effingham Street
Portsmouth, VA 23704

Williamsburg

(757) 259-9703

5000 Foundation Street
Williamsburg, VA 23188

Gloucester

(804) 695-2575

6750 Main Street, Ste100A
Gloucester, VA 23061

Red Mill Virginia Beach

(757) 301-2064

2336 Elson Green Avenue
Virginia Beach, VA 23456

Yorktown

(757) 369-1215

7109 George Washington Memorial Hwy
Yorktown, VA 23692

Town Center Virginia Beach

(757) 818-9499

4525 Columbus St, Virginia Beach, VA 23462